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Montgomery County Auditor reports on early April IT issue cause and effect

News

April 29th, 2025 by Ric Hanson

(Red Oak, Iowa) – Montgomery County Auditor Jill Ozuna, today (Tuesday) reported to the Board of Supervisors, on a problem the County encountered earlier this month, that caused issues with their server, and resulted in a temporary disruption of services provided by the county auditor, treasurer, recorder, assessor, and public health departments. Ozuna said the issues began to show up during the middle of the week, April 7th through the 10th. An investigation revealed a cascading-type problem.

Ozuna said the source of the problem is not yet clear and is being researched, but there are some suspected causes.

Once the host rebooted, several servers experienced corruption due to an abrupt shutdown.

Montgomery County BOS mtg. 4-29-25 via Zoom

IT officials, she said, are currently reviewing network infrastructure and implementing changes so that if a similar issue occurs, it will not have as much of an impact as that which occurred earlier this month. Several changes have already been made to help prevent issues in the future, but others will take more time.

In other business, the Montgomery County Board of Supervisors set May 27th at 9:15-a.m., as the date and time for a Public Hearing on the FY25 Budget Amendment. County Engineer Karen Albert provided the Board with a weekly report on Secondary Roads Department projects and activities.

And, the Board approved the Treasurer’s Semi-Annual report, ending fund balance for March 31, 2025.