Pottawattamie County Long-term Disaster Recovery Center Transitioning to In-person Disaster Case Advocacy

News

February 3rd, 2025 by Ric Hanson

[Council Bluffs, Iowa] – The Iowa Long-term Disaster Recovery Center in Pottawattamie County has transitioned to in-person Disaster Case Advocacy, as of Friday, January 31. Disaster Case Advocates will be at the Pottawattamie County Emergency Management Agency on Wednesdays, starting February 5, between 9 AM and 3 PM. No appointment is necessary. Representatives from FEMA and the Small Business Administration (SBA) will be available through your case advocate or their regular disaster recovery phone numbers.
Pottawattamie Disaster Case Advocate In-person Assistance
Pottawattamie Count Emergency Management Agency
205 S Main St, Council Bluffs, IA 51503
Hours: Wednesdays, starting February 5, 9 AM- 3 PM
If you need to meet with your case advocate in person at another day and time, you may contact your case advocate to set up an appointment.
Additional Ways to Reach a Disaster Case Advocate
  • Call 515-675-1884, Monday – Sunday, 7 AM – 7 PM
  • Email DisasterCaseAdvocacy@iowa.gov

    Pott. County EMA

Not Enrolled in the Iowa Disaster Case Advocacy Program?
If you were impacted by the disasters in the spring and summer of 2024, you may apply online for this free advocacy assistance at homelandsecurity.iowa.gov/assistance, or at this link DCA Online Form.
Advocates can support you with:
  • Navigating FEMA, Insurance, SBA, and other processes
  • Applying for programs and assistance
  • Identifying and accessing new resources
  • Developing a home repair or rebuild plan
  • Creating a unique recovery plan with steps to reach your recovery goals
  • And more, based on your disaster-related needs
FEMA Helpline 1-800-621-3362 SBA Helpline 1-800-659-2955