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(Update) Emergency Drinking Water Available to Impacted Regional Water Rural Water Association Customers

News

July 3rd, 2021 by Ric Hanson

(COUNCIL BLUFFS) — Pottawattamie County Emergency Management Coordinator Doug Reed, late Friday night, reported  The Regional Water Rural Water Association had announced on their website, that affected customers would “very likely lose all water service entirely within the next few hours.”

Reed said also, the Shelby, Pottawattamie, and Harrison County Emergency Management Agencies have implemented emergency drinking water distribution plans for those who do lose water service and are unable to obtain drinking water. HyVee has donated over 100,000 bottles of water to the region that will be shipped in this evening.

Those customers impacted have Regional Water Customer Account Codes that begin with the following letters: A, C, CO, W, T, K, or P. Pottawattamie County residents with those customer account codes who have no access to drinking water should go to https://pcema-ia.org to register their need. The registry will ask for your contact information, address, customer code prefix identified above, and how many people are in your household. This information will help officials validate needs and estimate water quantities.

Impacted residents in Shelby or Harrison counties can contact their County Emergency Management Agency or monitor local media outlets for information on how to obtain drinking water in their area.

A boil order advisory remains in effect until further notice for impacted customers.