United Group Insurance

DMACC’s insurer continues to negotiation with ‘threat actors’

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June 22nd, 2021 by Ric Hanson

(Radio Iowa) – The president of Des Moines Area Community College says the institution’s insurance company continues to negotiate with hackers who shut down DMACC’s computer networks on June 2nd. Rob Denson says it does not appear any accounts were compromised. “Our insurance company is talking to the threat actor. We’re not a part of that discussion at this point,” They want to make sure they don’t tell us anything that we might share that could impact the status of any negotiations, but again we’ve not seen anything or been told of anything that’s of any real significance.”

Denson says it was a ransomware attack, but DMACC did not pay a ransom and has relied upon its insurer to handle the details. “They brought in all kinds of attorneys, consultants that have worked with us and have been through many, many of these,” Denson says. “at all. We had passwords and some emails that we believe were impacted. We’ve just reset all of those.” Experts have gone through six-thousand DMACC computers, searching for malicious software, but Denson says none was found.

Denson made his comments during taping of the “Iowa Press” program that airs this Friday on Iowa P-B-S. DMACC cancelled online classes on June 3rd and wound up closing the entire campus on June 4th due to the security breach. In-person classes resumed five days later, but online classes didn’t start back up until last week.