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Shelby County 9-1-1 lines affected by Server Failure: lines being transferred to Harrison County

News

November 7th, 2019 by Ric Hanson

Officials with the Shelby County Emergency Management Agency report Shelby County 911 lines are being transferred to Harrison County to insure appropriate location, and call back information are accessible. Local Public Safety resources will be dispatched following normal protocols. Authorities say local 911 Service has been affected by a Server Failure that is currently being repaired. Contingency plans are in place with adjacent counties for these types of events.

Shelby County EMA/911 wanted to inform local residents, when they access 911 the call will be answered by Harrison County. Harrison County will immediately contacts Shelby County, and we dispatch the appropriate help.