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FEMA Disaster Survivors Assistance Teams Working in Pottawattamie County

News

April 19th, 2019 by Ric Hanson

COUNCIL BLUFFS – Today (Friday), personnel from FEMA’s Disaster Survivors Assistance Teams (DSAT) began work in flood affected areas of Pottawattamie County. The teams are assigned to go into flood impacted areas and make contact with those affected by the disaster. Team members will be able to validate whether residents are registered for FEMA assistance programs, check the status of their case, or assist them in registering for assistance with the agency.

Starting next Tuesday (April 23rd), residents will also be able to register for assistance at a Disaster Recovery Center (DRC), which will be located at the Council Bluffs Public Library. Dates and times of DRC operations can be found on the Emergency Management flood page at www.pottcounty-ia.gov.

Emergency Management Director Doug Reed says all FEMA DSAT personnel working in the county will have FEMA labeled clothing and government issued FEMA photo identification. As a reminder, impacted residents can register for federal assistance in the following ways:

  • Go online to www.disasterassistance.gov
  • Download the FEMA app on your smartphone (www.fema.gov/mobile-app)
  • Call 1-800-621-3362 for voice, 711 for video relay services, or 1-800-462-7585 for TTY service. Multilingual operators are available.
  • Visit the Disaster Recovery Center (DRC). To find the nearest DRC, go online to www.fema.gov/DRC.

For more information, including DRC location and hours of operation next week in Council Bluffs, visit https://pottcounty-ia.gov/departments/emergency-management/flood-2019-march-12th-continuing/.