AMU General Manager Steve Tjepkes reports Atlantic Municipal Utilities has been notified that a number of customers have recently received phone calls from people indicating they are with AMU, and the customer is past due and attempting to collect money from the customers over the phone or wire transfer.

The caller indicates that their service would be disconnected shortly if payment was not made over the phone or by wiring funds to a bank account. AMU warns customers, that this is not AMU calling. Similar scams have been made across the country and have occurred locally in the past.

If your account is past due, you will be contacted by an individual who will provide their name and indicate that they are with Atlantic Municipal Utilities. You will not be required to make payment over the phone to prevent service from being disconnected. Additionally, prior to being disconnected for a delinquency, you would receive written notice in the mail from AMU and notice posted to your residence.

Furthermore, AMU’s office hours are Monday through Friday from 7am-4pm. AMU will not contact you regarding delinquency or account balances outside of those hours.  AMU only accepts payments at our Main Office, 15 W. Third St. in Atlantic.  We do not accept payments at any other institutions.  Additionally, AMU only has a local telephone number, we do not have an 800 or 877 number.

Please do not provide your credit card or banking information to any other persons who call, claiming to be from AMU. If you question the status of your account, please contact AMU directly at 243-1395. In the event you receive one of these messages, please obtain as much information from the caller as possible and contact either AMU or the local police department.