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New tool helps Neb., Iowa veterans talk with docs

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December 3rd, 2011 by Ric Hanson

OMAHA, Neb. (AP) — A new tool available to Nebraska and Iowa veterans will help speed communication with health care providers. The Department of Veterans Affairs’ Nebraska-Western Iowa Health Care System says its “secure messaging” feature allows veterans to communicate electronically with their doctors. It can be used to ask about appointments, prescriptions and non-urgent health issues.

The VA Department says the tool will help veterans avoid long waits to speak with providers over the phone. The tool is available through an online account at http://www.myhealth.va.gov/