AMU reminds customers about ongoing fraud attempts
August 11th, 2014 by Ric Hanson
Officials with Atlantic Municipal Utilities (AMU) reported today (Monday) they have been notified that some of their customers are still being contacted by someone claiming to be from AMU and that their account was past due. The caller indicates that their service would be disconnected shortly if payment was not made over the phone. The person IS NOT FROM AMU. Similar scams have been made across the country and have occurred locally in the past.
If your account is past due, you will be contacted by an individual who will provide their name and indicate that they are with Atlantic Municipal Utilities. You will not be required to make payment over the phone to prevent service from being disconnected. Additionally, prior to being disconnected for a delinquency, you would receive written notice in the mail from AMU and notice posted to your residence. Furthermore, AMU’s office hours are Monday through Friday from 7am-4pm. AMU will not contact you regarding delinquency or account balances outside of those hours.
Do not provide your credit card or banking information to these individuals. If you question the status of your account, please contact AMU directly at 243-1395. In the event you receive one of these messages, please obtain as much information from the caller as possible and contact either AMU or the local police department.