(Des Moines, IA – April 13, 2026) – The Iowa Department of Health and Human Services (HHS) reports that on February 20, 2026, the Iowa Department of Health and Human Services (HHS) became aware that a file containing limited Medicaid subscriber information had been inadvertently posted to the Department’s website on February 16, 2026. Iowa HHS immediately removed the file from the hhs.iowa.gov website.
This file contained Medicaid subscriber IDs, the name of Medicaid waiver programs associated with those IDs, and the date that assessments for eligibility were scheduled or conducted. The file did not contain subscriber names, addresses, or any other contact or health information for the affected individuals. The total number of impacted individuals was 6,717.
Out of an abundance of caution, Iowa HHS is notifying all individuals who were impacted by this incident and providing public notice on our website. Iowa HHS has provided additional training to staff and is reviewing processes and procedures to prevent this from occurring in the future.
Any individual may request free credit reports.
To order your free annual credit report from the three national credit reporting companies (Equifax, Experian and TransUnion), you can do one of the following:
- Go to www.AnnualCreditReport.com
- Call toll-free 1-877-322-8228;
- Write to the Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281
You may also place a freeze on your three credit reports. This free tool lets you restrict access to your credit report which makes it more difficult for identity thieves to open new accounts in your name. Placing a freeze on your credit reports does not affect your credit score. To get more information and for the telephone numbers to place a freeze on your credit reports, go to www.consumer.ftc.gov/articles/0497-credit-freeze-faqs#what
If you suspect your identity has been stolen, please contact your local enforcement officials or call the Attorney General’s Consumer Protection Division at 515-281-5926 or toll-free at 1-888-777-4590. You can also write to the Consumer Protection Division, 1305 E. Walnut St #110, Des Moines, IA 50319.
For information on preventing and dealing with identify theft, go to www.IowaAttorneyGeneral.gov and click on “For Consumers” at the bottom of the page. Please also see www.PrivacyRights.org and www.ftc.gov/idtheft.
