Cass Health warns of MyChart phishing scam

Atlantic, IA – Cass Health is alerting patients about a phishing email currently circulating that uses the MyChart name and logo to appear legitimate. MyChart is Epic’s patient portal that is utilized by hospitals nationwide, including Cass Health. 

The fraudulent emails may reference a “2026 MyChart Senior Health Package,” Medicare-related wellness benefits, or a free health kit. Recipients may be prompted to click a button or link to confirm their address or provide additional information. These emails are not legitimate MyChart communications. 

Anyone who receives an email like this should not click any links or buttons, reply to the message, or provide personal, medical, financial, or insurance information. Recipients are encouraged to report the email as phishing or junk through their email provider and then delete it. 

Scammers often use familiar names, logos, and language to make fraudulent messages appear trustworthy. Cass Health encourages patients to use caution when receiving unexpected MyChart messages and to avoid clicking links or providing information if they are unsure whether a communication is legitimate. 

Cass Health also encourages community members to share this warning with family and friends who use MyChart to help spread awareness of the scam.