CARROLL, Iowa (IOWA CAPITAL DISPATCH) – After being cited for hundreds of medication errors, an Iowa care facility for intellectually disabled adults has had its license placed on conditional status by state regulators. The move comes five months after those same regulators agreed to waive some of the training requirements for medication aides working at New Hope Village in Carroll. Since January 2025, New Hope Village has been repeatedly cited for failing to properly handle or administer residents’ medications and failing to properly document the medication errors by the staff.
Specific violations have included a failure to provide one resident with his prescribed medications while he was suffering from seizures, and mistakenly feeding another resident shampoo through a gastronomy tube. Most recently, state inspectors alleged that a review of facility records revealed 33 documented medication errors in the 11 days leading up to March 22, 2026.
Of those 33 errors, a “lack of adequate oversight” by the home’s governing body was blamed for 29 errors involving two of the home’s 42 clients. In 23 of the cases, no medication-error forms were filled out by the staff, inspectors alleged. In their written report, state inspectors said the home’s director of nursing confirmed the staff failed to address recurring medication errors in the building and acknowledged that employees “have not been self-reporting, so nursing staff doesn’t know (of the errors) until an audit is completed and medication-pass times are looked at.”
As a result of those findings, the Iowa Department of Inspections, Appeals and Licensing has placed on “conditional” status the home’s license as an intermediate care facility for individuals with disabilities. State records indicate that since Feb. 11, 2026, DIAL has been imposing a $50 per day fine for each day the facility remains out of compliance with regulations. DIAL officials said Tuesday the daily fines remain in effect, which means they would total roughly $3,500 at this point.
The administrator of New Hope Village, Lacie Tedrow, did not return calls Tuesday from the Iowa Capital Dispatch, but a staff member indicated Tedrow would be issuing a written statement at some point.
