MidAmerican Energy warns of phone scam

News

May 15th, 2012 by Ric Hanson

Officials with MidAmerican Energy, Monday, issued a statement warning its customers about “Past Due” account, phone scams. The company says it has responded to several scams involving persons who call its customers, posing as MidAmerican Energy customer service associates or attorneys. The caller says the customer’s account is past due, and payment is needed immediately to avoid disconnection. The caller will follow-up by asking for your credit card number.

MidAmerican Energy says credit card numbers and any personal information should NOT be provided to suspicious callers. Customers are advised to end the conversation and call MidAmerican Energy’s Customer Service line at 1-888-427-5632. There, a company representative will confirm whether the call was from MidAmerican’s Energy call center, or a scam artist. The CSR’s can also confirm your bill payment, service or an appointment at your home or place of business.

If you receive a suspicious call, or other unusual type of contact from someone claiming to be with the utility company, contact your local law enforcement agency, immediately.